The automated medical receptionist that we describe in this article helps small medical offices to speed up their everyday tasks. The multiple features of this medical receptionist system are specially implemented in such a way as to make the medical office more responsive to the needs of the patients and to increase its efficiency.

We can say that the automatic medical receptionist not only offloads many tasks from the human receptionist, but also it allows patients to become involved in the medical practice and to feel closer to it. It allows patients to sign-up with it and to schedule appointments on their own over the internet.

Also, each patient will know that he is taken care of by the medical clinic thanks to the automated appointment reminders that he will receive as the date of his appointment nears.

Still, patient no-shows and automated appointment scheduling are a couple of issues that affect both big medical clinics and small ones as well. Actually the automated medical receptionist has not been developed for a specific type of medical practice, but instead it can help all those who want to create a more efficient work place.

Every medical office be it a big medical clinic or a small solo practice has patients who must be seen, treated and cured. Offering these patients extra services like email and SMS reminders, automated reminder calls, online scheduling and custom web forms will only make patients feel that the medical clinic cares about them. At the same time these extra services will simplify the doctor’s life.

Many small medical practices, in fact, don’t have a human receptionist. So it is the doctor who has to welcome patients, handle patient complaints, send appointment reminders and so on. Basically the doctor in these practices performs both medical and secretarial tasks.

The virtual medical receptionist is an extremely effective and hard-working “employee”. It speaks multiple languages, backups automatically your patient data when the time for that comes, calls your patients to remind them of appointments and even takes care of the patients’ appointments.

How much are you ready to pay for such a medical office assistant? Most doctors would reply “All that it takes”, but the automatic medical receptionist can actually take care of all these tasks for a very reasonable price, much lower than the salary of a regular human receptionist. Moreover it does not make the common mistakes that humans often do when they are stressed. It does not forget to write down appointments, does not delete files by a mistake, never loses important papers and never forgets to remind patients of their incoming appointments.

The great thing about the automatic medical receptionist is that it actually suits every type of medical practice, for it alone performs the same tasks that 4 receptionists together would not be able to perform as efficiently. Now, many of you may rightfully observe that something “virtual” will never be able to replace a human and we totally agree with you. The virtual medical receptionist simply aims to “help” and support doctors (and receptionists) in order to let them dedicate the greatest deal of their time to patients and not to phone calls and data saving, which are indeed very time consuming.

And for those of you who run small medical practices, the virtual medical receptionist will certainly you throughout your growth, while allowing you to focus on your patients and will also increase your income, which is definitely a good thing for you and your business.

If you want to find out more about the virtual medical receptionist and the ways to add appointment scheduling to your medical website, then check out the AssistMedic service.